Shipping & Returns
Shipping
Customers can get free shipping on all purchases. Ship by Air express, like USPS,EMS,DHL,TNT etc.They are door to door service.According to different country,we will choose most convenient Air express for you. And any of them can guarantee the shipping security and convenience.
All risk in the Products you order (including risk of loss and/or damage to the Products) shall pass to you when they are delivered to the delivery address specified in your order. In addition, It may take more than 10 business days to deliver to remote locations.
Shipping Time
Usually, all orders will be shipped out the next business day. Weekend orders will be shipped on the following Monday morning. As the general rule, processing time plus shipping time equals total delivery time. Usually, the items will arrival in 3-7 days. And 5-10 days during the busiest periods. We will do our every effort to make sure you receive the parcel in time.
Tracking
If you want to track the progress of your order, check your email and find the unique tracking reference number you will have received from us. The tracking number will be valid for your check after you receive the email.
Returns or Exchanges
We will do our best to ensure all of our customers enjoy a happy shopping experience, However occasionally you may need to return or exchanges a product. You can return item(s) or exchanges by mail within 45 days of the receipt date. Please be aware that the returned goods should be in their original packaging and be in a sellable condition. You will be responsible for the return shipping.
If you have any problems, email us with your name and order number with any questions or comments, where our customer service staff will be happy to help.
Canceling Your Order
If you have received the products and wish to cancel your order, you must take reasonable care of the Products and not use them. Please email us ASAP. You could cancel the order before the item being dispatched. When your order has been shipped out, we will be unable to cancel it. If you cancel your order with us, you must return any Products received at your cost. Besides, Once an order has been canceled, it cannot be reactivated.
been canceled, it cannot be reactivated.
